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Why Choose Cleaning Cuties?

More than clean. It's the Cleaning Cuties difference.

Experienced Professionals
Skilled cleaning professionals who take pride in their work and respect every space.Consistent Quality
Dependable results and attention to detail you can count on.Care You Can Feel
We treat your property and belongings with care, respect, and consideration.Services That Fit Your Needs
From homes and move-outs to vacation rentals and professional spaces, we tailor our services to your needs.Dependable Service
When you need professional cleaning, we're here to help make it easier.Your Satisfaction Matters
We value your trust and are committed to addressing concerns when our service falls short of expectations.

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OUR SERVICES

The clean you need, tailored to your space.

Every space is different. Tell us what you need, and we'll help you choose the right service.Standard CleaningRoutine cleaning for well-maintained spaces that need a fresh, consistent clean.Deep CleaningA more detailed clean for spaces that need extra attention to buildup and overlooked areas.Move-In / Move-Out CleaningDetailed cleaning to prepare a property for new occupants or leave it ready for its next chapter.Recurring CleaningWeekly, biweekly, or monthly cleaning to help keep your space consistently maintained.

Airbnb & Vacation Rental TurnoversBetween-guest cleaning to help keep your rental clean, presentable, and ready for the next arrival.

• Explore Short-Term Rental Services →

Commercial CleaningProfessional cleaning for offices, businesses, and other commercial spaces.Laundry ConciergeLaundry pickup and delivery may be available in select service areas.Need Something Different?Have a specialized request or aren't sure which service you need? We're happy to help.READY TO GET STARTED?Call 1-877-22-CUTIE (1-877-222-8843)Or request your free quote online.

• Get A Quote

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Short-Term Rental Cleaning & Turnover Services

Reliable turnover cleaning to help keep your rental guest-ready.**Every turnover matters. Cleaning Cuties provides short-term rental cleaning support for Airbnb hosts, vacation rental owners, and property managers who need dependable help preparing their spaces between guest stays.Whether you manage one property or multiple rentals, we work with you to coordinate cleaning based on your property's needs, requested services, and scheduling availability.Our Short-Term Rental ServicesGuest Turnover CleaningCleaning between guest stays to help prepare your property for the next arrival.Detailed CleaningAdditional attention to areas that need more than a routine turnover, based on the property's condition and requested scope of work.Linen & Bed PreparationBed-making and linen changes may be available when arrangements, supplies, and service requirements are confirmed in advance.Laundry FoldingLaundry folding may be available as an additional service or as a separate request, depending on service-area coverage and contractor availability.Restocking & Supply ReplenishmentRestocking of owner-provided guest supplies may be available by arrangement. Please identify the items, quantities, and expectations when requesting your quote.Additional ServicesNeed help with an extra task? Tell us what your property requires. Additional services must be reviewed, approved, and included in your quote before work begins.How It Works1. Request a QuoteComplete our short-term rental quote form with your property details, requested services, preferred date, and any special instructions.2. Review Your QuoteWe review your request and the scope of work to prepare a quote based on your property's needs, condition, and selected services.3. Confirm Your AppointmentOnce you approve the quote, we'll coordinate contractor availability and provide your appointment confirmation and payment instructions.4. Prepare for Your Turnover**Your assigned independent cleaning professional will complete the approved services according to the confirmed scope of work.5. Request Additional ServicesIf you need something beyond the original scope, contact Cleaning Cuties for approval and updated pricing. Additional work is subject to availability and must be authorized before it begins.Help Us Prepare Your PropertyFor the most accurate quote, please provide:- Property size and number of bedrooms and bathrooms.
- Requested turnover date and preferred service window.
- Expected guest occupancy or other relevant property details.
- Linen, bed-making, or laundry-folding requirements.
- Restocking needs and the supplies you will provide.
- Any special instructions, property concerns, or requested add-ons.Please let us know if the property requires a deeper cleaning because of its current condition. Additional work may affect pricing and scheduling.Request Your Short-Term Rental QuoteLet us know what your property needs, and we'll help you determine the appropriate service.For questions or special requests, contact Cleaning Cuties at 1-877-22-CUTIE (1-877-222-8843).

• Request your short-term rental quote online.

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How to Prepare for Your Cleaning Appointment

# How to Prepare for Your Cleaning AppointmentA Little Preparation Helps Us Make the Most of Your Cleaning TimeAt Cleaning Cuties, we provide professional cleaning based on the services included in your approved quote. A little preparation helps your cleaning professional focus on delivering the best possible results.## Cleaning vs. DeclutteringCleaning Cuties provides cleaning services—not decluttering, organizing, sorting, or personal-item management.Before your appointment, please put away personal belongings, clothing, paperwork, toys, dishes, and other loose items as reasonably possible.Cleaning professionals are not expected to:
- Sort, organize, or relocate personal belongings.
- Organize closets, drawers, cabinets, or rooms.
- Sort or fold piles of clothing.
- Decide what should be kept, discarded, donated, or moved.
- Clean areas that cannot be safely accessed because of excessive clutter.Areas requiring significant decluttering or preparation may need additional time or services.## Furniture & Large ItemsPlease move small personal items and lightweight objects you want cleaned underneath or around before your appointment.Cleaning professionals generally do not move heavy furniture, appliances, or items that could create a safety risk or cause damage. Please discuss special requests with us in advance so we can determine whether they can be accommodated.## What's Included in Your Cleaning?Your cleaning professional will complete the services listed in your approved quote.Depending on your selected service, cleaning may include:
- Dusting accessible surfaces.
- Vacuuming, sweeping, and mopping accessible floors.
- Cleaning countertops and other accessible surfaces.
- Cleaning sinks, fixtures, bathrooms, and kitchen surfaces.
- Removing ordinary household dirt and buildup.
- Completing other tasks specifically included in your approved scope of work.### Inside Cabinets, Drawers & ClosetsInterior cleaning of cabinets, drawers, closets, refrigerators, ovens, and other enclosed areas is not automatically included. These services may be available as add-ons when requested and included in your approved quote.Please review your service details rather than assuming an interior area is included.## Before Your Cleaning Professional ArrivesPlease take a few moments to:
- Put away personal belongings and clear surfaces as reasonably as possible.
- Place clothing, toys, paperwork, dishes, and food items where they belong.
- Secure valuable, fragile, or highly personal belongings.
- Ensure the areas included in your service are safely accessible.
- Provide entry, parking, gate, lockbox, and building-access instructions.
- Communicate special instructions, areas of concern, or surfaces requiring special care before service begins.## PetsPlease let us know if pets will be present during your appointment. For everyone's safety, pets may need to be secured in a safe area, particularly if they are reactive, unfamiliar with visitors, or likely to interfere with cleaning equipment.## Property AccessYour cleaning professional must be able to safely access the property at the scheduled appointment time.Please provide all necessary entry instructions in advance, including security procedures and parking details.If access is unavailable upon arrival, additional fees or rescheduling may apply in accordance with your booking terms.## Special RequestsHave a specific task or area in mind? Let us know when requesting your quote.Providing accurate details in advance helps us determine the appropriate scope of service, scheduling, and pricing. Additional tasks may require an updated quote.## Please RememberOur cleaning professionals are there to clean your space—not organize your belongings or prepare your home for cleaning.Preparing your space in advance allows more of your scheduled service time to be spent cleaning.## Not Sure Whether Something Is Included?Just ask! Contact Cleaning Cuties before your appointment so we can clarify your service details and provide an updated quote when necessary.Thank you for helping us make your cleaning appointment safe, efficient, and productive.

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F.A.Q

Do You Offer Free Quotes?Yes! Every service begins with a free, no-obligation quote. Simply request your free quote online or call 1-877-222-8843
(1-877-22-CUTIE). We'll be happy to recommend the service that's right for your space.How Do I Know Which Cleaning Service I Need?Don't worry—we're here to help. Simply request a free quote, and we'll review your cleaning needs and recommend the service that's the best fit for your space.Do You Offer Custom Cleaning Plans?Absolutely. Every space is different, and so are your cleaning needs. Whether you need specific rooms cleaned, certain tasks completed, or a recurring schedule that fits your routine, we'll customize a cleaning plan that works for you.Can I Customize What's Included in My Cleaning?Yes. If there are specific areas you'd like us to focus on—or skip—simply let us know when requesting your quote. We'll tailor your service whenever possible to fit your needs.Do You Offer Eco-Friendly Cleaning Products?Yes. Eco-friendly cleaning products may be available upon request. Just let us know when requesting your quote, and we'll do our best to accommodate your preferences based on your location and service needs.Do I Need to Be Home During My Appointment?Not necessarily. Many clients provide access instructions before their appointment. If you'd rather be home during your service, that's perfectly fine too.Do You Bring Your Own Cleaning Supplies and Equipment?Yes. Our cleaning professionals arrive with the supplies and equipment needed to complete your service. If you prefer specific products to be used in your home or business, simply let us know when booking.How Long Will My Cleaning Take?Every property is different. The length of your appointment depends on the size of your space and the level of cleaning requested. We'll provide an estimated timeframe when your appointment is confirmed.Can I Add Extra Services After I've Booked?Yes. If you'd like to add services before your appointment, simply contact us as soon as possible. We'll let you know what's available and update your quote if needed.Are You Licensed and Insured?Cleaning Cuties works with independent cleaning professionals who are required to meet our service standards. Insurance and licensing requirements may vary by location and the type of service being provided. If you have specific requirements, we're happy to discuss them during your quote.How Many Cleaning Professionals Will Be Assigned to My Service?The number of cleaning professionals depends on the size of your property, the type of service requested, and scheduling availability. We'll assign the team that's best suited for your appointment.What If I'm Not Completely Satisfied?Your satisfaction matters to us. If something wasn't completed as expected, please let us know promptly. We'll review the situation and work with you to make it right.How Do I Cancel or Reschedule My Appointment?We understand that plans can change. If you need to cancel or reschedule, please contact us as soon as possible so we can assist you and review any applicable cancellation policies.Is My Information Kept Private?Absolutely. We respect your privacy and your property. Any information you share with us is used only for scheduling, communication, and providing the services you've requested.

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TERMS & CONDITIONS

# CLEANING CUTIES LLC
## TERMS & CONDITIONSEffective Date: April 22, 2026These Terms & Conditions govern cleaning and related services booked through Cleaning Cuties LLC (“Cleaning Cuties,” “Company,” “we,” “us,” or “our”). By requesting a quote, booking a service, submitting payment, or using our services, you (“Client,” “you,” or “your”) agree to these Terms & Conditions and any applicable service-specific policies provided to you.### 1. OUR SERVICES & BUSINESS MODELCleaning Cuties LLC provides and coordinates residential, commercial, move-in/move-out, short-term rental turnover, and other cleaning services offered in our available service areas.Services may be performed by the owner of Cleaning Cuties LLC, independent cleaning professionals engaged to fulfill assignments, or a combination of service providers, depending on availability and operational needs.Cleaning Cuties manages the customer-facing service process, including quote requests, service confirmation, scheduling, payment collection, communication, and handling customer concerns.Our goal is to provide dependable, professional cleaning services in accordance with the scope of work approved by the Client.### 2. INDEPENDENT CLEANING PROFESSIONALSCleaning Cuties may assign qualified independent cleaning professionals to perform services. These professionals may operate as independent contractors rather than employees of Cleaning Cuties LLC.Independent contractors are expected to:
- Perform accepted assignments professionally and in accordance with the approved scope of work.
- Follow applicable safety requirements and reasonable property-access instructions.
- Communicate service-related concerns, delays, and unexpected circumstances promptly.
- Obtain approval through Cleaning Cuties before performing additional paid services not included in the approved scope.
- Follow the applicable contractor policies governing customer communication, payment handling, and service fulfillment.Cleaning Cuties may select, assign, or replace service providers based on availability, location, qualifications, scheduling, and the needs of the appointment.Nothing in these Terms changes the legal status of a service provider where applicable law requires a different classification.### 3. QUOTES, SERVICE SCOPE & PRICINGQuotes are based on the information provided by the Client, including the property size, condition, requested services, frequency, and any special circumstances disclosed before booking.A quote may be revised if:
- The information provided was incomplete or materially inaccurate.
- The property's condition or service requirements differ significantly from what was described.
- The Client requests additional services or changes to the approved scope.
- Access limitations or unexpected circumstances materially affect the work required.Cleaning Cuties will communicate proposed changes and any additional charges before authorizing additional paid work.A quote is not confirmation of an appointment until the booking has been accepted and confirmed by Cleaning Cuties.### Excessive Pet HairRoutine pet hair removal may be included in the cleaning tasks specified in your approved quote. However, excessive pet hair on floors, furniture, upholstery, or other surfaces may require additional time, specialized tools, or extra labor.An additional fee may apply when the amount of pet hair exceeds what would reasonably be expected for the quoted service. If the condition is discovered upon arrival and materially changes the work required, Cleaning Cuties will communicate the applicable additional charge and obtain the Client's approval before proceeding with the additional work.Clients are encouraged to disclose significant pet hair concerns when requesting a quote so that the service scope, pricing, and estimated time can be determined as accurately as possible.### 4. BOOKINGS & APPOINTMENT CONFIRMATIONAppointments are subject to service availability, location, scheduling, and confirmation by Cleaning Cuties.Clients are responsible for providing accurate contact information, property details, requested services, and any relevant access instructions.Appointment times and service durations may be estimates. Actual completion time can vary based on property conditions, the agreed scope, and circumstances encountered during service.Cleaning Cuties may adjust staffing or assign a different qualified service provider when necessary to fulfill an appointment.### 5. PAYMENTS & BILLINGAll payments for cleaning services must be made to Cleaning Cuties LLC through the payment methods or payment links authorized by the Company.Clients must not pay cleaning professionals directly for cleaning services, add-ons, or other charges associated with a Cleaning Cuties booking.Cleaning professionals are not authorized to collect service payments in cash, through personal payment applications, or through other unauthorized payment arrangements.Payments must be made according to the invoice, payment link, or other approved payment instructions provided by Cleaning Cuties. Applicable payment deadlines and any required advance payments will be communicated during booking or invoicing.Cleaning Cuties may use third-party payment processors, including Stripe, to process transactions. Payment processing may be subject to the processor's terms and applicable fees or requirements.### 6. ADDITIONAL SERVICES & ON-SITE REQUESTSA Client may request additional services before or during an appointment. However, additional work is not automatically included in the original quote.If a Client requests an add-on or change:
1. The request must be communicated to Cleaning Cuties through an approved communication channel.
2. Cleaning Cuties will review the request, confirm availability, and provide any applicable additional price.
3. The Client must approve the revised scope and required payment arrangements before the additional work is authorized.Cleaning professionals may not independently quote, authorize, or collect payment for additional services on behalf of Cleaning Cuties unless expressly authorized by the Company.Clients should not make separate payment arrangements with a cleaning professional for additional work. Unauthorized side agreements and unapproved paid services are outside the approved booking.Cleaning Cuties may decline additional requests if time, staffing, safety, service availability, or other circumstances prevent the work from being completed appropriately.### 7. TIPSTips are optional and separate from the price of the cleaning service.Clients who wish to tip a cleaning professional may do so voluntarily. One hundred percent (100%) of a tip designated for a cleaning professional belongs to that professional and is separate from Cleaning Cuties' service revenue and the agreed compensation arrangement for the assignment.A tip is not a substitute for payment of the service invoice and does not authorize additional work.Any digital tipping option offered by Cleaning Cuties must be used according to the instructions provided. Cash tips, if voluntarily given directly to a cleaning professional, are permitted solely as tips and must never be treated as payment for cleaning services or add-ons.### 8. CLIENT PREPARATION & PROPERTY CONDITIONSClients should prepare the property so that the areas included in the approved scope can be accessed and cleaned safely.Cleaning Cuties provides cleaning services, not general decluttering, sorting, personal-item management, or organizing unless a separate service has been expressly offered and approved.Clients should:
- Put away personal belongings and loose items as reasonably possible.
- Secure valuable, fragile, or highly personal possessions.
- Make agreed service areas reasonably accessible.
- Disclose known hazards, unusual conditions, and surfaces requiring special care.
- Provide necessary entry and parking instructions before the appointment.Excessive clutter, unsafe conditions, inaccessible areas, or conditions materially different from those described may limit the work that can be completed and may require an updated quote or rescheduling.Cleaning professionals are generally not expected to move heavy furniture, appliances, or objects that may create a safety risk or cause damage.Clients should disclose significant pet hair when requesting a quote. Excessive pet hair may require additional time or specialized cleaning and may result in an additional fee, as described in Section 3, Excessive Pet Hair. Any additional charge must be communicated to the Client and approved before the additional work begins.### 9. SERVICE LIMITATIONS & EXCLUDED TASKSOnly the tasks specifically included in the approved quote are part of the booked service.Unless expressly included in writing, a booking does not automatically include:
- Interior cleaning of ovens, refrigerators, cabinets, drawers, or closets.
- Laundry washing, folding, linen changes, or linen management.
- Restocking supplies or purchasing household products.
- Decluttering, organizing, or sorting personal belongings.
- Exterior windows, hazardous cleaning, or work requiring specialized equipment.
- Other add-on or specialty services not listed in the approved scope.Some services may be available as optional add-ons, depending on location, staffing, and operational capacity.For short-term rental properties, any turnover-specific tasks, linen services, restocking, or other host requirements must be confirmed in the approved quote or service instructions.### 10. CLEANING SUPPLIES & EQUIPMENTSupply and equipment arrangements may vary by assignment and service location.Clients who require specific products, fragrance-free products, or other special cleaning arrangements must communicate those preferences before the appointment. Cleaning Cuties will confirm whether the request can be accommodated.Clients must disclose known sensitivities or surface-care requirements relevant to the requested service.### 11. PROPERTY ACCESS, KEYS & SECURITYClients must provide accurate and timely instructions for property entry, lockboxes, gates, building access, parking, and applicable security procedures.Clients are responsible for ensuring that the cleaning professional can safely access the property at the scheduled time.If access cannot be obtained, Cleaning Cuties may need to delay, reschedule, or cancel the appointment. Any applicable charges will be handled according to the cancellation and access policy communicated to the Client at booking.Keys, access codes, and other sensitive entry information should be shared only through approved channels and handled with reasonable care.### 12. PETS, CHILDREN & SAFETYClients must disclose relevant safety concerns and inform Cleaning Cuties if pets will be present during service.Pets may need to be secured when necessary to protect the Client, occupants, pets, and cleaning professional.Cleaning Cuties or the assigned cleaning professional may decline or pause work where conditions present a material safety risk, including unsafe access, threatening behavior, exposed hazards, or conditions that prevent the service from being performed safely.Where reasonably possible, Cleaning Cuties will communicate the concern and discuss appropriate next steps with the Client.### 13. CANCELLATIONS, RESCHEDULING & SERVICE DISRUPTIONSClients who need to cancel or reschedule should notify Cleaning Cuties as early as possible through an approved communication channel.Any cancellation deadlines, deposits, cancellation fees, rescheduling charges, or other booking conditions applicable to the appointment will be disclosed through the applicable booking policy.Cleaning Cuties may need to reschedule or cancel an appointment due to illness, provider unavailability, emergencies, unsafe conditions, severe weather, access problems, or other circumstances affecting service fulfillment.When a scheduled provider becomes unavailable, Cleaning Cuties may attempt to arrange a suitable replacement. A replacement is subject to availability and may not always be possible.If Cleaning Cuties cannot fulfill a confirmed appointment, we will communicate with the Client about available alternatives, rescheduling, or any applicable refund. Charges for services not performed will be handled in accordance with the applicable payment and refund policy and governing law.### 14. SERVICE QUALITY & CUSTOMER CONCERNSCleaning Cuties strives to provide professional service consistent with the approved scope of work.If a Client believes a service was not completed as agreed, the Client should contact Cleaning Cuties promptly, describe the concern, and provide relevant details or photographs where helpful.Cleaning Cuties will review the concern and determine an appropriate response based on the agreed scope, the circumstances, and applicable policies and law.Any correction, return visit, credit, refund, or other resolution will depend on the circumstances and applicable policy. No remedy is guaranteed unless expressly stated in the booking terms or required by law.### 15. DAMAGE, LOSS & INCIDENT REPORTINGClients should notify Cleaning Cuties as soon as reasonably possible after discovering alleged property damage, loss, or another incident related to a service.Please provide a description of the incident, the date it was discovered, and supporting photographs or other available information.Cleaning Cuties will review the report and may request additional information to assess the circumstances.Responsibility for damage, loss, or other claims will be determined based on the facts, applicable agreements, and governing law. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.Clients are encouraged to secure cash, jewelry, confidential documents, and other valuable or sensitive belongings before service.### 16. LICENSING & INSURANCEApplicable business licensing, registration, and insurance requirements may vary by location, service type, and the parties involved.Cleaning Cuties will address the requirements applicable to its operations and the services offered. Independent cleaning professionals are responsible for maintaining any licenses, registrations, insurance, or other qualifications required of them under applicable law or their contractor agreements.Clients with specific insurance, vendor qualification, or documentation requirements should disclose them before booking so that availability and requirements can be reviewed.Nothing in this section represents that every service provider has identical insurance coverage or licensing.### 17. CUSTOMER CONDUCT & COMMUNICATIONClients are expected to communicate respectfully with Cleaning Cuties and assigned service providers.Threatening behavior, harassment, discriminatory conduct, unsafe instructions, or requests to perform unauthorized or unlawful work may result in a service being paused, declined, or terminated where appropriate.Service-related changes, complaints, payment questions, and additional requests should be directed to Cleaning Cuties through the designated contact channels rather than handled through unauthorized payment or side arrangements.### 18. PRIVACY & CLIENT INFORMATIONCleaning Cuties uses information provided by Clients for purposes such as responding to inquiries, preparing quotes, arranging appointments, processing payments, communicating about services, and handling customer concerns.Client information may be shared with assigned service providers or necessary service partners to the extent reasonably required to fulfill a booking or administer the service.Information is handled in accordance with applicable law and any privacy policy published by Cleaning Cuties. Clients should avoid sending unnecessary sensitive information through ordinary communications.### 19. THIRD-PARTY PAYMENT & TECHNOLOGY SERVICESCleaning Cuties may use third-party platforms for scheduling, communication, electronic forms, invoicing, and payment processing.Use of those platforms may be subject to their own terms, privacy policies, and technical requirements. Cleaning Cuties is not respon

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PRIVACY POLICY

PRIVACY POLICY — CLEANING CUTIES LLCEffective Date: July 26, 2026Cleaning Cuties LLC ("Cleaning Cuties," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services.1. INFORMATION WE COLLECTWe may collect the following information:* Name
* Phone number
* Email address
* Property address
* Payment information (processed securely through third-party payment providers)
* Booking and service history2. HOW WE USE YOUR INFORMATIONWe use the information we collect to:* Schedule and manage cleaning services
* Process payments and transactions
* Communicate appointment confirmations, updates, and service-related information
* Provide customer support
* Improve our services and business operations3. INFORMATION SHARINGWe do not sell your personal information.We may share information, when necessary, with:* Independent contractors assigned to perform your requested services
* Secure payment processors
* Third-party service providers that assist with scheduling, communication, or business operationsOnly the information reasonably necessary to provide the requested services is shared.4. DATA SECURITYWe implement reasonable administrative, technical, and organizational safeguards to help protect your personal information. However, no method of electronic transmission or data storage can be guaranteed to be completely secure.5. COMMUNICATION CONSENT5. COMMUNICATIONS AND CONSENTWe may contact you by email, telephone, or text message regarding quote requests, bookings, appointment confirmations, scheduling changes, payments, and customer support.Service-related communications are separate from promotional or marketing communications. Where required by applicable law, we will obtain your consent before sending marketing text messages or making marketing calls. You may opt out of marketing messages at any time using the instructions provided in the message. Opting out of marketing communications will not prevent us from sending necessary service-related communications.Message and data rates may apply. Consent to receive marketing messages is not a condition of purchasing services.
6. THIRD-PARTY SERVICESOur website may integrate with third-party services, including payment processors and other business service providers. The collection and use of your information by these third parties are governed by their respective privacy policies. Cleaning Cuties LLC is not responsible for the privacy practices of third-party services.7. DATA RETENTIONWe retain personal information only for as long as necessary to:* Provide requested services
* Meet legal, regulatory, or accounting obligations
* Resolve disputes
* Enforce our agreements8. YOUR PRIVACY RIGHTSDepending on your location and applicable laws, you may have the right to:* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of certain personal information, subject to legal and operational requirements9. CHANGES TO THIS PRIVACY POLICYWe reserve the right to update this Privacy Policy at any time. Changes become effective upon posting to our website. Your continued use of our website or services after any updates constitutes acceptance of the revised Privacy Policy.10. CONTACT USIf you have questions regarding this Privacy Policy or how your information is handled, please contact Cleaning Cuties using the contact information provided on our website.

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CANCELLATION POLICY

# Cancellation PolicyWe understand that plans can change. Because cleaning appointments are reserved specifically for each Client, cancellation fees may apply when an appointment is canceled after service time has been reserved.## Cancellation Fees- More than 24 hours before your appointment: No cancellation fee.
- 24 to 12 hours before your appointment: 50% of the service total for the canceled appointment.
- Less than 12 hours before your appointment: 100% of the service total for the canceled appointment.
- No-shows or denied access at the scheduled service time: 100% of the service total for the appointment.These fees help compensate for reserved appointment time, scheduling losses, and operational costs.If Cleaning Cuties must cancel an appointment or cannot provide the scheduled service, we will communicate with the Client regarding rescheduling or any applicable refund.## How to CancelTo cancel your appointment, submit the Cleaning Cuties Cancellation Request Form by clicking the Cancel My Appointment button below.Your request will be electronically timestamped when submitted. The date and time the request is received will be used to determine whether a cancellation fee applies under this policy.Submitting a cancellation request does not automatically cancel your appointment. Your appointment remains scheduled until Cleaning Cuties confirms that your request has been processed.To maintain a clear record of cancellation requests, please use the designated Cancellation Request Form. Phone calls, text messages, social media messages, and verbal requests do not constitute official cancellation requests unless Cleaning Cuties confirms an exception in writing.If you need to cancel or reschedule, please submit your request as soon as possible.

• Request To Cancel

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PAYMENT OPTIONS

Secure. Convenient. Flexible.Cleaning Cuties LLC operates as a cashless service and accepts secure online payments through Stripe.Because every property and cleaning request is different, we do not publish standard service rates online. Instead, we provide customized quotes based on the property, location, service requested, scope of work, and any applicable add-ons.How Payment Works1. Request a QuoteTell us about your cleaning needs through our quote request form.2. Review Your QuoteCleaning Cuties will review your request and provide a customized quote for the requested services.3. Approve Your QuoteOnce you approve your quote, we will provide the applicable payment or deposit instructions.4. Secure Your AppointmentA required deposit or other payment may be necessary to reserve your preferred appointment date and time. Your payment request will be provided through a secure Stripe payment link or invoice.5. Receive ConfirmationYour appointment is not considered confirmed until the required payment or deposit has been successfully received and Cleaning Cuties LLC has provided confirmation.Payment MethodsWe accept major credit and debit cards through Stripe. Additional payment methods may be available depending on eligibility and the payment options presented at checkout.Flexible Payment OptionsKlarna may be available for eligible customers and qualifying purchases.When available, Klarna may allow eligible customers to pay in installments. Approval, eligibility, payment schedules, and available payment options are determined by Klarna.Secure PaymentsWhen a payment is required, Cleaning Cuties will provide a secure Stripe payment link or invoice with the applicable amount.Please use the payment instructions provided with your quote or invoice rather than sending payment information directly to Cleaning Cuties by email, text message, or phone.ImportantA quote does not automatically reserve an appointment. Preferred dates and times remain subject to availability until the required payment or deposit has been received and your appointment has been confirmed by Cleaning Cuties LLC.Deposit requirements, payment amounts, cancellation terms, and any applicable charges will be communicated before payment is requested.Some restrictions and eligibility requirements may apply.

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CONTACT US

Have a question or need assistance?We're here to help. Contact us and a member of our team will be happy to assist you.Email: [email protected]Phone:
1 (877) 222 - 8843
1 (877) 22 - CUTIEBusiness Hours: 8am - 6pmWe look forward to hearing from you.

LOOKING FOR A CLEANING QUOTE?

• Request A Quote

CLEANING CUTIES CANDIDATE PORTAL

Welcome to the Cleaning Cuties Candidate PortalThank you for your interest in opportunities with Cleaning Cuties.If you have been directed to this private Candidate Portal, your application or initial information has been selected for the next stage of our review process.The next step is to complete the appropriate regional intake form so we can learn more about you, your experience, your service area preferences, and your availability.Please select the location that best corresponds with the area in which you are interested in providing services and complete the applicable intake form.Important: Please complete only the intake form for the location you are currently applying for. If you are interested in providing services in multiple regions, follow the instructions provided by Cleaning Cuties before submitting additional forms.After completing your intake form, return to this page and continue to the interview questions and instructions below.Please complete each step carefully and provide accurate, current information. Additional information or documentation may be requested during the review process.Submitting an intake form or completing the Candidate Portal does not guarantee acceptance, assignments, clients, or a business relationship with Cleaning Cuties.

• Las Vegas, NV
• Hampton Roads, VA
• Houston, TX

INTERVIEW QUESTIONS

### A QUICK REMINDERBelow are five questions describing different situations you may encounter while providing cleaning services.There are no right or wrong answers. We simply want to understand your thought process, how you would approach each situation, and how you would work toward a solution.Please answer each question honestly and in your own words. We’re interested in how you think, communicate, and handle real-world situations.

Need Help?Have questions during the process? We're happy to help! Email us at [email protected], and we'll be glad to assist.

PARTNER WITH CLEANING CUTIES

NEED MORE CLEANING CAPACITY? LET’S TALK.Cleaning Cuties works with established cleaning businesses and other qualified business partners to help connect available cleaning capacity with cleaning opportunities.Our Partner Program is designed for businesses that occasionally need additional cleaning support without changing the way Cleaning Cuties operates its independent-contractor network.Whether you are fully booked, experiencing a last-minute call-out, managing additional properties, or experiencing an increase in cleaning demand, Cleaning Cuties may be able to help connect you with available cleaning professionals.WHO WE WORK WITHWe may work with established businesses and professionals experienced in areas such as:• Residential cleaning
• Commercial cleaning
• Short-term rental and vacation-rental turnovers
• Move-in and move-out cleaning
• Deep cleaning
• Recurring cleaning services
• Property turnover and make-ready services
• Post-construction cleaning
• Specialized cleaning services
• Other cleaning-related opportunities based on available capabilitiesPartner opportunities may vary by market, service type, location, availability, qualifications, and client requirements.WHAT IS A PARTNER OPPORTUNITY?A Partner Opportunity is a cleaning opportunity that originates from, is referred by, or is facilitated through a Cleaning Cuties business partner.Partner Opportunities may include:• Overflow cleaning
• Fully booked schedules
• Last-minute coverage needs
• Cleaner or crew call-outs
• Additional properties or units
• Seasonal increases in demand
• Multiple turnovers occurring at the same time
• Commercial overflow
• Residential overflow
• Short-term rental turnovers
• Move-in or move-out assignments
• Opportunities outside a partner's normal capacity or service areaPartner Opportunities are presented based on the information provided by the partner and the requirements associated with the individual opportunity.HOW PARTNER OPPORTUNITIES WORK1. Submit an OpportunityThe Partner provides Cleaning Cuties with information about the requested service, including the location, service type, scope of work, requested date or service window, applicable requirements, and proposed rate or compensation structure.2. Cleaning Cuties Reviews the OpportunityCleaning Cuties reviews the opportunity to determine whether it is appropriate for its independent-contractor network.3. Opportunity Becomes AvailableWhen appropriate, the opportunity may be made available to eligible independent contractors through the applicable Cleaning Cuties opportunity or job-claiming system.4. Contractor ChoosesIndependent contractors review the opportunity and independently determine whether they wish to claim it.Contractors are not required to accept or claim Partner Opportunities.5. Contractor Claims the OpportunityA contractor who chooses to claim an opportunity does so as an independent business and agrees to the specific requirements associated with that opportunity.6. Service Is CompletedThe contractor performs the accepted service according to the applicable scope of work and requirements.Cleaning Cuties and the Partner follow the applicable communication, documentation, and payment procedures established for the relationship and individual opportunity.THE INDEPENDENT CONTRACTOR MODELCleaning Cuties operates through independent cleaning professionals who operate their own businesses.Contractors independently determine which opportunities they wish to accept based on their own business needs, availability, qualifications, service area, pricing, and other considerations.A Partner Opportunity does not require a contractor to:• Accept work
• Maintain availability
• Work a particular number of hours
• Accept future opportunities
• Enter into an employment relationship
• Follow employment policies or procedures of a Partner
• Become an employee of Cleaning Cuties or the PartnerPartners may establish legitimate requirements specific to an individual cleaning opportunity, including service specifications, property requirements, access procedures, requested service windows, experience requirements, or other requirements reasonably related to the requested service.Those opportunity-specific requirements do not change the Contractor's independent business status.PARTNER RESPONSIBILITIESPartners are expected to:• Provide accurate information about each opportunity
• Clearly communicate the requested scope of work
• Disclose applicable property or client requirements
• Provide accurate scheduling and access information
• Provide the proposed compensation or rate associated with the opportunity
• Respect the independent business relationship of Cleaning Cuties contractors
• Communicate professionally with contractors
• Avoid requiring contractors to accept additional work outside an accepted opportunity
• Maintain any business licenses, registrations, insurance, or other requirements applicable to the Partner's business and activities
• Comply with applicable laws, regulations, and contractual requirementsCONTRACTOR RESPONSIBILITIESContractors participating in Partner Opportunities remain responsible for operating their own independent businesses and for maintaining the supplies, equipment, transportation, insurance, licensing, taxes, and other business responsibilities applicable to their businesses and accepted services.Contractors are responsible for reviewing an opportunity before claiming it and determining whether they are able and willing to perform the requested service.PARTNER QUALIFICATIONBefore establishing a business relationship, Cleaning Cuties may request information or documentation reasonably necessary to evaluate a potential Partner, including:• Business name and contact information
• Service area
• Business type
• Cleaning specialties
• Experience and capabilities
• Available capacity
• Business licensing or registration
• Proof of insurance, when applicable
• References or work history, when appropriate
• Other information reasonably related to the proposed relationshipCompletion of a Partnership Inquiry does not guarantee approval, opportunities, assignments, clients, or future work.PARTNER OPPORTUNITY IDENTIFICATIONCleaning Cuties may identify Partner Opportunities within its internal systems using a designated opportunity type or job code.For example:CC-TP-####“CC” identifies Cleaning Cuties.“TP” identifies a Third-Party / Partner Opportunity.The individual opportunity record may identify the applicable Partner, service type, location, date, offered rate, scope, requirements, and other information necessary for the Contractor to make an informed decision about whether to claim the opportunity.NO GUARANTEE OF WORKNeither Cleaning Cuties nor a Partner guarantees that a Contractor will receive, claim, or perform any particular number of opportunities.Likewise, a Partner is not guaranteed that a Contractor will be available or accept a particular opportunity.Opportunities are subject to availability, service requirements, location, timing, contractor interest, qualifications, and other applicable considerations.GETTING STARTEDIf you believe your business could benefit from additional cleaning capacity or if you would like to discuss becoming a Cleaning Cuties Business Partner, the next step is to submit a Partnership Inquiry.After reviewing the information provided, Cleaning Cuties may invite the Partner to schedule a partnership discussion.If both parties determine that the relationship is appropriate, the required business documentation must be completed before services are provided.IMPORTANTThis page provides general information about the Cleaning Cuties Partner Program and does not itself create a partnership, subcontracting relationship, employment relationship, agency relationship, or guarantee of services.Specific rights, responsibilities, compensation, insurance requirements, confidentiality obligations, client protections, and other terms are governed by the applicable written agreement.READY TO DISCUSS A PARTNERSHIP?

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LET’S TALK ABOUT HOW WE CAN WORK TOGETHER.Interested in partnering with Cleaning Cuties? We'd love to learn more about your business, your cleaning needs, and what you're looking for in a potential partnership.Complete the short form below, and we'll review your request and contact you to discuss next steps.If you have a specific cleaning opportunity or service need you'd like us to review, you can also submit a Partnership Inquiry.

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CAREERS & OPPORTUNITIES

Build Your Business. Work on Your Terms.Cleaning Cuties is building a growing network of independent professionals and business partners who are interested in providing services, building their businesses, and connecting with new opportunities.We are not a traditional employment agency. Opportunities available through Cleaning Cuties may be structured as independent-contractor or business-to-business relationships, depending on the role and arrangement.Become an Independent Cleaning ProfessionalAre you an experienced cleaning professional or operate your own cleaning business?Cleaning Cuties connects qualified independent cleaning professionals with cleaning opportunities within the service areas we currently support.As an independent contractor, you operate your own business and are responsible for your own business expenses, including applicable licensing, insurance, supplies, equipment, transportation, phone service, taxes, and other operating costs.You determine how you operate your business, subject to the requirements of each accepted assignment and the terms of your agreement with Cleaning Cuties.Why Partner With Cleaning Cuties?• Access to cleaning opportunities in supported service areas
• Flexibility to accept opportunities that fit your business
• Client coordination through Cleaning Cuties
• Opportunities to build your professional portfolio
• Referral opportunities
• A platform designed to help independent cleaning professionals grow their businessesBecome a Business PartnerCleaning Cuties also works with established businesses and service providers that may benefit from additional resources, referral relationships, or subcontracting opportunities.If you operate an established cleaning company or another complementary business and are interested in partnering with Cleaning Cuties, we would love to learn more about your company.Potential partnership opportunities may include:• Overflow cleaning support
• Additional service capacity
• Last-minute coverage
• Subcontracting opportunities
• Referral partnerships
• Business-to-business service relationshipsAll partnerships are subject to business requirements, availability, applicable agreements, and legal and regulatory requirements.Other OpportunitiesFrom time to time, Cleaning Cuties may offer additional opportunities for independent professionals, client-acquisition partners, referral partners, or other business relationships.Available opportunities may vary by location and business need.Where We Currently OperateOpportunities are currently limited to the cities and states listed on the applicable application.As Cleaning Cuties expands, additional service areas may become available.Please review the application associated with the opportunity you are interested in for the current location requirements and eligibility criteria.Ready to Get Started?Choose the opportunity that best matches what you are looking for and complete the appropriate application.Independent Cleaning ProfessionalFor individuals who want to provide cleaning services through Cleaning Cuties as an independent contractor.Business PartnerFor established cleaning companies and other businesses interested in exploring a business-to-business relationship with Cleaning Cuties.Other OpportunitiesFor other currently available independent or business opportunities listed by Cleaning Cuties.ImportantSubmitting an application does not guarantee acceptance, assignments, clients, income, or a business relationship with Cleaning Cuties.Each applicant or business partner is evaluated based on the requirements of the applicable opportunity, service area, qualifications, availability, and other relevant factors.Cleaning Cuties may modify, limit, or discontinue opportunities and service areas as business needs change.

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